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Sr. Quality Manager

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Senior Quality Manager
Fullerton, CA, United States
Overview:
The Senior Quality Manager is responsible for developing, implementing, and leading a robust Quality Assurance (QA) system to ensure that manufacturing processes consistently produce products meeting AS9100 standards and the guidelines outlined in the Quality Assurance Manual. This role is pivotal as a change agent and operates with minimal supervision, focusing on strategy development, prioritization, and execution within the Quality Assurance scope.
Key Responsibilities:
  • Department Leadership:
    • Manage the Quality Assurance team by supervising, evaluating, hiring, training, and adjusting compensation for QA staff.
    • Plan and oversee inspection, lab, and testing schedules to optimize department efficiency and effectiveness.
  • Quality Standards Interpretation & Compliance:
    • Translate customer, corporate, and divisional quality standards for plant personnel.
    • Develop and update site procedures to align with the division's Quality Assurance Manual.
    • Champion preventive quality systems and foster a culture of proactive quality assurance.
  • Supplier & Material Quality Control:
    • Establish and enforce inspection, disposition, and record retention procedures for incoming materials and components.
    • Review supplier-related quality issues, offering surveillance support as necessary.
  • Corrective Action & Problem Solving:
    • Actively participate in corrective action processes, identifying root causes of non-conformance, and overseeing cost measurement for non-conformance.
    • Lead management meetings to discuss corrective actions and quality system improvements, and publish reports identifying quality trends.
  • Customer & Cross-Functional Collaboration:
    • Partner with Customers, Engineering, and Operations to define requirements, facilitate product realization, and drive continuous improvement in manufacturing processes and systems.
  • Gage Calibration & Compliance:
    • Oversee the calibration of inspection, gauging, and process instruments, ensuring compliance with internal protocols.
    • Collaborate with vendors to enhance inspection methods and equipment.
  • Audit & Regulatory Compliance:
    • Ensure adherence to Nadcap, AS9100, and other industry regulations, coordinating and conducting audits as necessary.
    • Lead internal audit processes and related corrective actions, promoting comprehensive preventive quality training across the organization.
  • Relationship Building & Team Development:
    • Build strong relationships across organizational levels, utilizing high-level communication and influence skills to drive change.
    • Mentor, coach, and develop a high-performance team, fostering a motivating and supportive environment conducive to achieving team success.
  • Health, Safety & Environmental Compliance:
    • Promote and practice safe working methods that prioritize the health of individuals and environmental protection.
Qualifications:
  • Experience and Background:
    • Proven experience in problem-solving with production teams and strong skills in data analysis and statistical/process improvement tools.
    • Expertise in fastener testing equipment, metallurgical evaluation procedures, and mechanical inspection tools.
    • Background in Aerospace Quality Systems or a similar manufacturing environment is strongly preferred.
  • Basic Requirements:
    • Bachelor's degree in Engineering, Metallurgy, Mechanical Engineering, or a related field from an accredited institution.
    • Minimum of 7 years in preventive Quality Systems or equivalent military experience.
    • At least 3 years of supervisory experience overseeing Quality Systems.
    • Authorized to work in the United States; visa sponsorship not available.
  • Preferred Qualifications:
    • Over 15 years of experience in a manufacturing environment or equivalent military experience.
    • ASQ Certifications (CQE, CQM, CRE, or CSSBB) are preferred.
    • Minimum of 2 years working with NADCAP standards.
    • At least 5 years of supervisory experience overseeing Quality Systems.
    • Knowledge of Aerospace product/process specifications (AMS, ASTM, etc.) and a strong understanding of quality principles (SPC, TQM, MRB, etc.).