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Accounts Payable Manager

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Job Title: Accounts Payable Supervisor
Location: Hybrid in Brentwood, TN preferred | Remote considered for highly qualified candidates
Duration: Contract (potential to extend)

Overview:
We are seeking a hands-on Accounts Payable Supervisor to support our Corporate AP team during a critical period of process improvement and stabilization. This role requires someone who is equally comfortable rolling up their sleeves to handle daily tasks and guiding the offshore teams and vendors through proper AP processes. The ideal candidate will have SAP experience, strong problem-solving skills, and the ability to quickly identify and escalate errors in a fast-paced, high-volume environment.

Key Responsibilities:
    AP Operations & Error Resolution: Review, troubleshoot, and resolve AP transaction issues. Actively investigate discrepancies, unwind incorrect bookings, and ensure issues are communicated and escalated appropriately.
    Training & SOP Guidance: Coach and support offshore teams (primarily based in India) on AP processes and Standard Operating Procedures (SOPs). Ensure common errors are addressed, understood, and prevented moving forward.
    Process Oversight: Oversee approximately 6,000 invoices per month, with an emphasis on issue resolution over standard processing. Partner with internal teams to drive accountability and clean up backlog issues.
    Vendor & Internal Collaboration: Work closely with vendors to identify root causes of invoice errors or delays. Drive proactive communication and follow-up to streamline future processes.
    Continuous Improvement: Monitor AP processes and identify opportunities for improvement. Help build sustainable workflows to reduce recurring issues and support team stability.
    Transition & Stabilization Focus: The first 2-4 months will be more hands-on problem solving. After that, the focus will shift to refining processes, driving vendor compliance, and preventing recurring issues.


Team Structure:
    Reports into the Corporate AP leadership, working alongside a 32-person AP/AR team
    Works closely with offshore resources (India-based)
    Acts as lead on operational execution, though no formal direct reports
    Works autonomously but collaborates daily with vendors and internal stakeholders

Qualifications:
    Experience: 5+ years of AP experience, ideally in a supervisory or senior-level AP role, with proven success leading in high-volume, high-complexity environments
    Technical: Proficiency in SAP required; experience with Coupa is a bonus
    Problem-Solving: Ability to track, follow, and resolve transactions through multiple systems and stakeholders; skilled at root cause analysis
    Leadership: Previous experience training or leading offshore or distributed teams is strongly preferred
    Communication: Strong written and verbal communication skills; must be comfortable pushing back when necessary and holding others accountable
    Initiative: Ability to operate independently, escalate errors quickly, and drive tasks forward without micromanagement

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