This role supports the operational and financial functions of a regional service hub, ensuring projects move smoothly from order entry through billing and closeout. The position partners closely with management to track financial performance, maintain accurate records, and support customer and vendor relationships while contributing to process improvement and cost control efforts.

Key Responsibilities

• Manage daily administrative and financial operations for assigned regional projects

• Validate customer orders, assign budgeted costs, and prepare formal order confirmations

• Monitor contract requirements and ensure documentation and processes align with client agreements

• Review project and client data to confirm accuracy, completeness, and on-time updates

• Compile project cost details and prepare invoices for customers across the region

• Serve as a point of contact for clients and vendors to address billing questions, collections, and payment issues

• Track project progress on a regular basis and flag risks or variances

• Evaluate financial and operational data to provide insights and recommendations to leadership

• Collaborate with operations teams to improve workflows, reporting quality, and overall efficiency

• Identify opportunities to reduce costs and improve resource utilization

• Oversee project administration activities including purchase order creation, expense tracking, report preparation, and final project closeout

• Maintain project records and ensure final documentation is delivered to clients in a timely manner

• Provide basic IT and systems support as needed, including user access, backups, updates, and troubleshooting

Qualifications & Skills

• At least three years of experience in administrative, billing, or bookkeeping roles within a service-oriented or project-based environment

• Working knowledge of accounting principles and financial reporting processes

• Proficiency with Oracle and Microsoft Office tools including Word, Excel, PowerPoint, Access, and Outlook

• Comfortable working in an office or service center setting with regular computer and phone use

• Strong written and verbal communication skills with the ability to work effectively with both customers and internal teams

Education

• Associate degree in business, accounting, or a related field, or equivalent hands-on experience