Current Job Openings
Operations Manager, Environmental Services
- Orlando, FL
WHAT WE CAN OFFER TO YOU
We Value Our People, We Value Our Community, We Value Our Clients, and We Value Our Shareholders. We care for the well-being of our people and offer:
- Competitive compensation package: annual salary ranging from $125,000-$155,000, commensurate with accomplishments, performance, credentials and geography
- Competitive medical, dental, and vision insurance coverage
- Flexible work location - remote/hybrid options based on the location and position
- Medical, dependent care, and transit flexible spending accounts
- Company-paid life and disability insurance and access to additional voluntary programs
- 401(k) with a competitive employer match
- Progressive vacation policies and company holidays to ensure work/life balance for our people
- A financial assistance program to help support peers in need
- Access to telemedicine and employee assistance programs
- Access to the best rates in the industry to bring your student loan debt down to size
A DAY IN THE LIFE
Corporate Administration
- Partner with the Regional VP by attending bi-weekly Team meetings to present tactical and strategic initiatives, then recommend the changes to meet our short and long-range objectives. Work with the Service Line Managers (SLMs) to ensure we meet the corporate financial goals for the Orlando cost center.
- Partner with other business leaders in corporate admin, finance, HR, sales/marketing, safety, and IT to ensure that technical operations meet the company's goals.
- Embrace our company values and ensure that technical performance is consistent with projected corporate growth strategies and budget.
- Support and advocate all corporate policies, procedures, and goals.
- Communicate corrective action plans for issues relating to corporate policy and procedures to the shareholders and corporate leaders.
- Develop, manage, and then report the status of monthly, quarterly, and annual corporate Key Performance Indicators (KPIs).
- Complete special projects and initiatives as requested by the Regional VP/Operation Leadership Team.
Operations Management
- Develop, manage, and track the Orlando Cost Center targets/objectives to ensure they are in line with the strategic growth plan and cost center budget.
- Develop/implement strategic plans to meet corporate KPIs. Align these plans with your Service Line Managers, ensuring that they develop, update, and maintain a complimentary strategic and financial plan.
- Create and foster an annual budget and track performance. Update your Service Line Managers on budgeting projections as changes occur and provide recommendations for changes/corrective action including bi-weekly, monthly, and quarterly forecasts.
- Manage the cost center backlog through completion of monthly project estimate to completes for the Orlando office and review of Salesforce pipeline.
- Responsible for the cost center overall P&L including targeted Net Service Revenue and targeted Net Labor Multiplier. Be able to trouble shoot and provide solutions when falling short of budget/forecast.
- Communicate project and staff workload to the RVP bi-weekly to support planning purposes.
- Schedule routine operations planning meetings with the Orlando Team to discuss workload, forecast, and corporate initiatives as communicated by the Regional VP.
- Hire staff and procure any capital equipment based on marketing and financial projections through coordination with the Regional VP.
Functional Management of Staff
- Mentor the SLMs and monitor overall staff morale.
- Develop annual staff performance goals, monitor progress, and provide constructive feedback to improve performance.
- Work with SLMs and HR to develop corrective action plans for underperforming employees.
- Align with SLMs and the Orlando Team regarding their technical training and certification plans.
Client and Project Management
- Partner with SLMs and the Sales Team to designate project managers for projects.
- Support SLMs and Project Managers across all service lines to assign preferred project staffing and resolve any staffing conflicts and performance issues.
- Collaborate with your marketing team on proposal development and staffing with external entities to meet objectives.
- Support the marketing team in the development of project opportunities. This includes go/no go decisions, scoping, and resource allocation reviews.
- Align with the Marketing Team to understand the needs of other staff to support opportunity capture and proposal/cost development.
- Establish and meet a booked revenue goal to maintain the health of the Orlando office and Southeast Region.
- Maintain confidentiality at all times.
- Exercise safe work practices by following all safety rules and OSHA regulations, including attendance at all required safety training programs.
- Keep up-to-date and current on industry trends by completing formal training, reviewing professional publications, and attending professional workshops.
- Perform other duties as assigned.
NECESSARY QUALIFICATIONS
To perform this job successfully, individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform their duties and responsibilities.
- Bachelor's Degree in Business, Chemistry, Engineering, Geology, Environmental Science, or a related discipline from an accredited university or an equivalent combination of education, training, and experience.
- 15 years of project/program management experience with a preference that 8 of those years were in a people manager position.
- Experience/exposure to working within a professional consulting, team-oriented environment and experience performing client management, project management, and staff management. Additional preference for working in environmental consulting.
- Excellent strategic planning skills, skilled in the management of change and related communication.
- Be a visionary, with creativity and open-mindedness.
- Use your transformational leadership style to encourage others to seek innovative approaches to addressing problems as well as opportunities.
- Demand the highest quality outcomes, maintain standards, and pay attention to detail.
- Be comfortable working in a dynamic environment. Manage your time and demonstrate the ability to succeed under stress.
- Prowess to effectively communicate with all levels of the organization.
- Ability to maintain and apply a broad understanding of financial management principles and business acumen and review/evaluation of cost center P&L.
- The work environment will vary greatly depending on the nature of assigned tasks. The position will involve local travel as needed.
