JOB TITLE: Payment Services Analyst 

Start: ASAP - Contract to Direct.

Location: Brentwood, TN office (HQ)

Pay Rate: Based on candidates qualifications & background. 

Schedule: Mon-Fri - Hybrid, 3 days in office, 2 days working from home.

JOB OVERVIEW: 

• Researching and resolving payment card processing issues with vendors
• On boarding customers
• Supports wholesale store network on credit card processes and reconciliation questions
• Creates financial forecasts, weekly performance metrics, and transactional reporting
• Builds fee structure analysis, modeling, and provide data-driven recommendations
• Researches and resolves chargeback disputes for the store network

JOB SUMMARY

• Supports wholesale store network on credit card processes and reconciliation questions
• Creates financial forecasts, weekly performance metrics, and transactional reporting
• Builds fee structure analysis, modeling, and provide data-driven recommendations
• Maintain relationships with both vendors and customers
• Present payments-related data to key distributors ad hoc
• Researches and resolves chargeback disputes for the store network

EDUCATION AND EXPERIENCE

• 4 year / Bachelor's Degree (Required) - preferably in Accounting, Finance, or Analyst related degrees. 
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
• 3 - 5 years of experience (Required)
• No Licensure or Certification Required.
• Payments experience is highly preferred. 
• Industry experience: oil/gas or petrochemical is preferred, (any kind of experience related to gas pumps is highly preferred). 
• Willing to wear multiple hats, multitask, and work within a fast paced environment is required. 

JOB REQUIREMENTS 

• Commercial Acumen
• Consulting
• Communication
• Customer Service
• Financial Analysis
• Analyzing and presenting large data sets
• Reporting
• Problem solving store issues relating to credit card processes.
• Create and maintain credit card reports, perform trend analysis and ad hoc reporting as needed.
• Maintain Marketing analytics and metrics.
• Creating and setting fee structures.
• Provide ROI analysis as needed on Marketing Programs
• Develop recommendations to fee structures and processing based on ROI analysis
• Develops reports for Senior leadership meetings

CORE COMPETENCIES: Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results.

COLLABORATION: Sees connection points across the organization and partners effectively with others to achieve common goals.

DECISION MAKING: Selects a course of action to reduce risk and uncertainty and create optimal outcomes.

DRIVE FOR RESULTS: Drives to achieve challenging performance objectives.

TEAM BUILDING: Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team.

**While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required. All activities will be performed in support of the strategy, and vision of the organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. 

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate**